单选题 During boarding, if a family does not ask for help directly, what might they still need?
A、Assistance with children and luggage
B、To be left alone
C、Nothing at all
D、Extra charges
单选题 What does 'energy-efficient' mean?
A、Wasting energy
B、Breaking things
C、Using more energy
D、Using less energy to do the same work
单选题 What should the crew do when guests want to watch a show?
A、Tell them to go away
B、Ignore them
C、Charge extra
D、Provide show times, recommend seats, and guide them to the theatre
单选题 What does 'delicious' mean when describing food?
A、Smelling terrible
B、Looking ugly
C、Tasting very good
D、Tasting bad
单选题 Why is disembarkation service as important as embarkation service?
A、It doesn't matter
B、It is less important
C、It is the last impression of the cruise experience
D、Guests don't care
单选题 What is the first thing crew members do when passengers board a cruise ship?
A、Ask them to leave
B、Ignore them
C、Charge them money
D、Welcome them on board
单选题 What does 'with milk' mean for coffee?
A、Coffee without milk
B、Black coffee
C、Coffee that has milk added
D、Iced coffee only
单选题 When a crew member greets passengers boarding a cruise ship, what do they usually say first?
A、Goodbye!
B、Have a nice day!
C、See you later!
D、Welcome on board!