单选题 To get more customers to your store, you are advised to _____.
A、 advertise a raffle event
B、 visit your local customers
C、 have longer business hours
D、 improve local traffic conditions
单选题 To give important information, a person speaking on the phone should _______.
A、 keep a pleasant manner
B、 use familiar words
C、 lower the voice
D、 speak louder
单选题 To avoid mispronouncing unfamiliar words, you are advised to _________.
A、 check them in a dictionary
B、 pronounce them loudly
C、 use other words instead
D、 ask others for help
单选题 According to the writer, it is a good way for small business owners to sell their furniture by _____.
A、 improving after-sales service
B、 reducing the advertising expenses
C、 providing free delivery of furniture
D、 displaying the furniture in a new home
单选题 When speaking on the phone, the essential factor for successful communication is your_____.
A、 voice
B、 gesture
C、 eye contact
D、 facial expression
单选题 Why is it a challenge for small businesses to sell furniture to the public?
A、 The style of furniture changes fast.
B、 Their furniture is often old-fashioned.
C、 People buy furniture only occasionally.
D、 The public’s taste for furniture is different.
单选题 Speakers sometimes need to spell some words to help listeners to understand ________.
A、 long sentences
B、 unusual words
C、 difficult questions
D、 important expressions
单选题 The purpose of holding two-for-one events is to _____.
A、 offer in-store financing
B、 lower the furniture’s cost
C、 attract consumers' interest
D、 reduce the advertising budget