单选题 Statco, Inc., has struggled to meet projected revenues for each of the past ten quarters. The firm hired Mark Adams to design a control system and offer suggestions to improve the firm's performance. Which one of the following is a key activity that the proposed control system should perform?

A、 Organizational planning
B、 Organizational structuring
C、 Performance measurement
D、 Corporate governance
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单选题 Which one of the following observations best explains why the control function is important?

A、 An effective control system includes employee empowerment.
B、 An effective control system assures that the organization will meet or exceed its goals.
C、 An effective control system is the only way managers know whether organizational goals are being met.
D、 Organizational strategies are formed during the controlling stage.

单选题 ________ is the final step in the management process, which provides a critical link back to ________.

A、 Organizing; planning
B、 Planning; controlling
C、 Controlling; planning
D、 Leading; organizing

单选题 The first step in the control process is ________.

A、 setting the desired standards
B、 measuring actual performance
C、 comparing performance against expectations
D、 enforcing managerial control

单选题 ________ refers to the process of monitoring, comparing, and correcting work performance.

A、 Controlling
B、 Checking
C、 Measuring
D、 Verifying

单选题 The control process assumes that ________.

A、 feedback is the only way to improve performance
B、 managers will be aware of the actions and activities of their employees
C、 performance standards are already in place
D、 employee monitoring costs are part and parcel of doing business

单选题 Sometimes the French fries are rather pale, other times they are golden, sometimes they are quite dark. Anna cooks them according to how much time she has available between customers. The variation in appearance can be attributed to ________.

A、 customer demand
B、 the fact that there is no performance standard
C、 differences in the potatoes
D、 emphasis of quantity over quality

单选题 Which one of the following management responsibilities determines if organizational goals are being achieved?

A、 Designing the organization's structure
B、 Motivating employees
C、 Formulating business strategy
D、 Measuring firm's performance

单选题 Which one of the following represents the controlling function?

A、 The die cast machine operator adjusts the settings on the machine.
B、 The shift supervisor checks the production schedule for the day.
C、 The production manager schedules a new customer order.
D、 The quality auditor selects one piece every 15 minutes from the batch of molded products and, using very precise gauges, measures key dimensions on the part.