单选题 When managers make decisions that are rational but limited by their ability to process the information, they are following the concept of ________.

A、 cognitive decision making
B、 bounded rationality
C、 escalation of commitment
D、 intuitive decision making
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单选题 To determine the ________, a manager must determine what is relevant or important to resolving a problem.

A、 bounded rationality of a decision
B、 escalation of commitment
C、 cost of implementation
D、 decision criteria

单选题 Which of the following statements is true concerning problem identification?

A、 Problems are generally obvious.
B、 A symptom and a problem are one and the same.
C、 Generally, what is a problem for one manager is a problem for all other managers.
D、 Effectively identifying problems is not easy.

单选题 A problem can best be described as ________.

A、 a change from the past
B、 something bad that has happened
C、 a difference between current conditions and some desired state
D、 a loss of something of value

单选题 Ridership on the city's public transportation buses has fallen for three weeks in a row. This is ________.

A、 a problem
B、 a symptom
C、 neither a problem nor a symptom
D、 a condition, but we need more information to determine whether it is a problem or a symptom

单选题 Amanda, a single parent, is looking for a new job. Considering that she has two school-aged children, she is particularly keen on finding an employer who can provide her with alternative work arrangements such as flexible work hours and telecommuting. In terms of the decision-making process, these represent Amanda's ________.

A、 decision criteria
B、 problems
C、 alternatives
D、 heuristics

单选题 Sales of the high-end units have declined. The owners want Arnold, the CEO, to increase revenues to previous levels. His first action should be to ________.

A、 identify previous sales levels
B、 determine why sales are off
C、 compare costs for three new models under development
D、 immediately begin production on the lowest cost model

单选题 Belinda wants to introduce a new model to the product line. Three models are being developed. Belinda can choose only one. She has decided to focus on target market size, production costs, and net profits. These are Belinda's ________.

A、 alternatives
B、 criterion weights
C、 decision criteria
D、 problems

单选题 After identifying a problem, the next step in the decision-making process is ________.

A、 identifying decision criteria
B、 allocating weights to decision criteria
C、 analyzing alternatives
D、 developing alternatives