单选题 [单选] 下列哪一项配置管理活动属于执行整体变更控制过程的组成部分?
Which of the following configuration management activities is part of the perform integrated changer control process?

A、 将实际项目绩效与项目管理计划对比
Compare actual project performance against the project management plan
B、 更新范围管理计划
Update scope management plan
C、 确定并记录项目产品的功能和物理特性
Identify and document the functional and physical characteristics of products
D、 核实可交付成果的完成程度
Verify deliverables for completeness.
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单选题 [单选] 收尾过程包括以下所有,除了:
Closing process includes all the following EXCEPT:

A、质量审计和风险审计
Quality audit and risk audit.
B、交付项目产品
Deliver the product of the project.
C、知识转移
Knowledge transfer.
D、更新公司组织过程资产
Updating the company`s organizational process assets.

单选题 [单选] 下面哪一项不是制定项目章程需要依据的?
Which of the following is not required to make project charter?

A、事业环境因素
Business environment factors.
B、效益管理计划
Benefit management plan.
C、项目进度计划
Project schedule.
D、组织过程资产
Enterprise process assets.

单选题 [单选] 客户提出的一项变更需求已经实现,并得到了客户的认可。但项目经理发现为了满足客户的这个需求,团队不得不加班才没有影响项目的进度基准。项目经理把这个经历整理成文字并记在了经验教训登记册中,项目经理更新的是:
A change request submitted by the client has been realized and approved by the client. The project manager found that team had to work overtime to meet this request without affecting the project's schedule baseline。The project manager put the experience into words and record it in the register of lessons learned. Which of the following is the project manager updated?

A、组织过程资产;
Enterprise process assets;
B、事业环境因素;
Business environment factors;
C、项目管理计划;
Project management plan;
D、项目文件。
Project documents.

单选题 [单选] 一个项目已经结束,新系统已正式上线并完成了所有的验收程序。客户要求项目经理调查系统用户流失率高的原因并及时解决。项目经理发现是运营团队不熟悉新系统而导致服务用户的响应慢造成的,项目经理应进行哪一项?
A project has been completed, the new system has been officially launched and all the acceptance procedures have been completed. The customer requests the project manager to investigate the reasons for the high turnover rate of the system and solve it in time. The project manager found that the operation team was not familiar with the new system and caused the slow response of service users. Which item should the project manager carry out?

A、要求项目团队评估根本原因,纠正问题并记录经验教训;
Ask the project team to evaluate the root cause, correct the problem and record the lessons learned;
B、审查收尾文件,确认已按合同要求完成了知识转移工作,将结果报告给客户;
Review the closing documents, confirm that knowledge transfer has been completed according to the requirements of the contract, and report the results to the customer;
C、将客户的投诉上报给项目发起人,分配资源解决该问题;
Report the customer complaint to the project sponsor and allocate resources to solve the problem;
D、审查风险管理计划,确定是否提前识别和规划该问题。
Review the risk management plan to determine if the problem is identified and planned.

单选题 [单选] 一名团队成员因为低估了活动的难度,导致估算的活动时间明显不足,他周末连续加了两天班才把工作完成,好在没有影响其他人员的工作和项目进度。他应该把这件事:
A team member underestimated the difficulty of the activity, resulting in an apparently insufficient duration estimate of activity. It took him two days to complete the work on weekends. Fortunately, the project schedule and activities of other team members were not affected. What should he do:

A、记入经验教训登记册;
Record it into register of lessons learned;
B、记入风险登记册;
Record it into the risk register;
C、记录到问题日志;
Record it into the issue log;
D、记录到变更日志。
Record it into the change log.

单选题 [单选] 当变更即将发生时,项目经理的注意力最好集中在:
When it comes to changes, the project manager’s attention is BEST focused on:

A、促进变更发生
Promoting changes
B、跟踪和记录变更
Tracking and recording changes
C、通知项目发起人
Informing project sponsor
D、避免不必要的关联变更
Preventing unnecessary associated changes

单选题 [单选] 记录经验教训发生在什么时间?
What is the time when the lessons learned?

A、项目结束时;
At the end of the project;
B、项目阶段结束时;
At the end of the project phases;
C、变更发生时;
When a change occurs;
D、项目全过程。
Throughout the project.

单选题 [单选] 项目经理刚得到团队成员的通报,项目系统的速度和最初计划的速度有偏差。项目经理很惊讶,因为这个绩效衡量没有在规划中识别。如果项目经理稍后评估是否这个偏差需要反应,项目经理是在哪个管理过程中?
A project manager gets a call from a team member notifying him that there is a variance between the speed of a system on the project and the desired or planned speed. The project manager is surprised because that performance measurement was not identified in planning. If the project manager then evaluates whether the variance warrants a response, he is in which part of the project management process?

A、启动
Initiating
B、执行
Executing
C、监控
Monitoring and controlling
D、收尾
Closing