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"This is on the house" means \|\|.

When answering a room service call, you should pick up the phone within \|\| rings.

Which of the following is NOT a common seating style for a conference?

"How would you like your steak?" is usually asked by the \|\|.

What should you say if a guest wants to pay by credit card?

Which breakfast style is described as "light and cold"?

VIP guests should be seated \|\|.

Why does a hotel ask for a deposit for a banquet?

"I'll clear away the plates in 35 minutes" is said by the \|\|.

When serving water to guests, you should keep the cup \|\| empty.

"May I present the menu?" means \|\|.

"Would you like to dine in the hall or a \|\| room?"

What should you say if a guest complains about tough meat?

The correct sequence of Western food is: starter, soup, salad, main course, \|\|, drinks.

If a guest checks out after 6:00 p.m., the hotel may charge \|\|.

"May I take your plate away?" means \|\|.

The water glass should be placed approximately \|\| inch from the tip of the dinner knife.

Which of the following is NOT a common payment method in hotels?

"Enjoy your meal" is usually said by the \|\|.

In a Chinese restaurant, cold dishes are usually served \|\| hot dishes.

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