风险管理习题集

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Four Folks Inc (FF) is restaurant chain based in the developed and prosperous country of Usland. FF specialise producing high quality burgers that are both meat and dairy free. FF was established by four friends who went to university together and were all vegan.Frustrated that the fast food industry was dominated by meat options and disappointed by the meat and dairy free alternatives available in the traditional fast food outlets, they decided to open a restaurant in the city of Few Pork when they left university over 15 years ago. The restaurant sells high-quality vegan burgers that are cooked to order and can be eaten in comfortable, good quality surroundings, or taken away. At first FF had modest success, but as awareness of veganism grew, they have expanded rapidly over the last 5 years. They now operate across Usland and have recently opened their first restaurants overseas, expanding into another well developed country, Ukland based in the EU. FF has always been very active on social media, raising awareness of the brand through this, but also monitoring customer feedback. As well as overseas expansion, FF has also embraced technological advancements and launched an application (app) that can be used by customers on smart phones, tablets and computers. To use the app, customers must set up an account by providing basic details(name, age, gender, employment status, address, and email address). Customers can use the app for a variety of purposes, to place an order for a take-away, to book a table for a meal (subject to availability), to pre-order the meal and to provide feedback on the meal. The booking of a table and ordering of a meal must be done at least15 minutes prior to the arrival time. This means that the table and meal can both be ready for the customer as soon as they arrive, leading to better resource management for FF and 3reduced waiting times for the customer. Which of the following statements are true? Select ALL that apply.