扫描文档2026-01-18 17-17-48_加水印

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A) I don’t often lose things and I’m especially careful with money, so I was quite surprised when I reached for my wallet and it wasn’t there. B) At first, I thought it was possible that I could have left it at home. Then I remembered taking it out to pay for the taxi, so I knew I had it with me just before I walked into the restaurant. I wondered if it was possible that it could have slipped out of my pocket while I was eating dinner. C) Thinking about that possibility, I turned and walked back to the table where I had been sitting. Unfortunately, there were several people sitting at the table at the time, so I called a waiter and explained to him that my wallet had fallen out of my pocket while I was sitting at the table a few minutes earlier. I had the waiter go over the table to see if my wallet was on the floor. D) While the waiter was looking for it, the manager of the restaurant came up to me and asked me if anything was wrong. I didn’t want to get a lot of people involved in the problem, but I knew I had to get the wallet back. I told the manager what had happened. E) He had me describe the wallet to him, and then he insisted that I report the missing wallet to the police. I told him that I didn’t particularly want to get the police involved in it; besides, I was in a hurry because I had an appointment with my doctor in just a few minutes. F) I explained to him that my biggest worry at the moment was how I was going to pay the check. He told me not to worry about that. He had me write down my name and address, and he said he would send me a bill.【缺少答案，请补充】

I had the wallet with me just before I stepped into the restaurant.

I had to see my doctor in a few minutes.

I reached for my wallet and found it was gone.

I went back to the table to look for the wallet.

The manager would send the writer a bill later for his meal.

I didn’t want to tell the manager about the missing wallet at first.

The manager advised me to ask the police for help.

I couldn’t have left the wallet at home because I had paid for the taxi.

The waiter was asked to look for the wallet under the table.

I was worried for being unable to pay the check to the restaurant.

Some of you must have complained why there are so many English words that you have to memorize every day. However, do you know how many words the English language has exactly? Maybe ten thousand, one hundred thousand, or even one million! Every 98 minutes, there is a new English word being created. Last time when words were being added to the language at this rate was during the days of William Shakespeare. The widespread popularity of English has brought the most fertile (丰富的) period of word creation. About 1. 53 billion people speak English as a primary, a second or a business language. The Global Language Monitor, located in the state of Texas in the US, has been recording English word creation since 2003. Now, there are almost one million English words. Words that are predicted to be the one millionth include “defollow”, “defriend”, “noob”, and “greenwashing”. “Defollow” and “defriend” are Internet words, describing what users do with a person they do not wish to stay in touch with on the Internet. “Noob” is an offending name for someone new to a particular task or community. The word “greenwashing” refers to what companies do to appear environmentally friendly. And “chiconomics” means a difficult time in fashion. Of course, there is a possibility that the one millionth word will be a sixth choice. The Global Language Monitor once expected that the millionth English word would be “imminent” in 2006, but the organization has put off that expected date more than once. Other experts have expressed doubts about its methods because they don’t think that there is an agreement about how to classify a word.【缺少答案，请补充】

Which of the following is true according to the passage?

How many words can be created in a day?

What’s the meaning of “defollow”, “defriend” according to the passage?

How many words are mentioned as a choice that could be the one millionth word?

When a consumer finds that an item she or he bought is faulty or in some way does not live up to the manufacture’s claim for it, the first step is to present the warranty, or any other records which might help, at the store of purchase. In most cases, this action will produce results. However, if it does not, there are various means the consumer may use to gain satisfaction. A simple and common method used by many consumers is to complain directly to the store manager. In general, the “higher up” the consumer takes his or her complaint, the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s favor, assuming he or she has a just claim. Consumers should complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter. Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can demonstrate what is wrong with the item in question. If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements. For example, “The left speaker does not work at all and the sound coming out of the right one is unclear” is better than “This stereo does not work.” The store manager may advise the consumer to write to the manufacturer. If so, the consumer should do this, stating the complaint as politely and as firmly as possible. But if a polite complaint does not achieve the desired result, the consumer can go a step further. She or he can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers’ rights.【缺少答案，请补充】

When a consumer finds that his purchase has a fault in it, the first thing he should do is to ______.

If a consumer want a quick settlement of his problem, it’s better to complain to ______.

The most effective complaint can be made by ______.