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J is an organisation which provides veterinary services to large producers of meat and dairy produce in Country P. Lately J has found it difficult to recruit enough qualified veterinariansdespite offering excellent terms and conditions. This is partly due to a shortage of newly qualified veterinarians in Country p where training has become very expensive.
J has aiso had problems sourcing some of the antibiotics and vaccinations it routinely sellsto customers for their animals. There is a great deal of controversy surrounding medicalintervention into meat and dairy produce and some of I's usual suppliers have had thelrproduction disrupted by violent protests. There are many other suppliers of these goods in other countries.
J offers a 24hr support service to its larger customers where it will attend any unexpected emergency or event and offer veterinary services. Recently J was sued by one customerwho had used this service when hundreds of cows became suddenly ill on a weekend. Manyof the cows died despite J's intervention, Uptake of this 24hr support service is very lowsince J's customers do not generally feel it is necessary andJ is likely to settle the courtcasesoon at great expense.
Directors have also noticed that equipment they isue to staff is gtting lost or damagedtarmore lately and this is adding extra costs to the services they offer. J is unable to increseeotantprices due to the competitive nature of the industry so keeping costs low is very importan.Which of the fllowing would appear to be valid risk management techniquesfor j? Select ALL that apply,