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You will be charged a late fee if the electric company does not receive your (pay)（）on time.

There is plenty of space for vehicles and we can park (easy）（）enough

l eniny （listen）（）to music, spending time with fiend, playing games and, most of all，learning！

He refused （accept）（）the terms unless we offered him a 20 percent discount.

In the interview, you might (ask)（）what you know about our company, so get prepared.

The experience I had last week is making me (serious )（）consider never buying from you

again.

Everywhere you turn these days, you see （adverse) （）for this product.

We believe they have obtained the information (need) （）to meet their goals.

I have found that some of your employees have trouble (communicate)（）with customers.

They think that being good at a job is (important)（）than having an interest in it.

Directions: Read the following letter. After reading it, you should complete the information by filling inthe blanks marked 48 to 52 (in no more than 3 words) in the table below. You should write your answers on the Answer Sheet correspondingly.

Dear Mr. John Cohen,

This letter is to formally give notice that I am resigning (辞职） from my job as a project assistant in ABC Company. I have accepted a new opportunity with a non-profit organization. My last day of work will be Thursday, March 2.

I have gained a lot of knowledge and experience by being part of your team and appreciate the time and attention you gave me during my training period. In my future career, I will always, remember the support you gave me.

I will do my best to complete on time all the pending (在等待期间的) If work I have and would be happy to help train a new employee. I am fortunate to have been part of ABC Company for the past three years and wish you success in the future. Kindly acknowledge (收悉）this letter, and if you have any questions, I can be reached at 555-1 * 3-4567 or at georgewoods@ email. com.

Sincerely,

George Woods

A Letter of Resignation

Letter witer: GeorgeWoods

Letter receiver:（ 1 ）

Purpose: notice of resignation

Current company: ABC Company

Current position:（ 2 ）

Last day of work:（ 3 ）

Years of working in the company:（ 4 ）

Contact: Tel: （ 5 ）

Email: georgewoods@ email. com

Directions. Read the following letter. After reading it, you are required to complete the answers that

follow the questions (No. 58 to No. 62). You should write your answers (in no more than 3 words）on the Answer Sheet corre.spondingly：

Dear Mr. Howard

Re: Account Number 1884434

I am writing to express my dissatisfaction (KiNEt) with the Model X tea kettle (茶壶) that I bought on May 28, 2024, at your store located at 235 Sixteen Avenue. Though the kettle looks fine it leaks when filled with water. When I attempted to return it to the store on June 2, 2024, the employee on duty, George Burns, told me that he would not accept the item because he didn't see any damage.To resolve the issue, I would like you to refund the full amount that I paid ( $29. 86, including tax) to my Frequent Customer Account. I am enclosing a copy of the original receipt.

I look forward to your reply. Please contact me at the address above or by telephone at (802) 567-5566within the next two weeks.

Sincerely,

John Smith

58.When did the letter writer purchase the kettle？

On（）

59. What is wrong with the kettle?

lt（）when it is filled wirh water。

60.Why did the employee on duty refuse to accept the item？Because he saja he didn't（）
61.What is the demand of the letter writer？

To get the（）that he paid。

62. What is enelosed in the letter？

A copy of the（）

Directions: Read the following passage. After reading it, you should complete the information by filling in the blanks marked 48 to 52 (in no more than 3 words) in the table below. You should write your answers on the Answer Sheet correspondingly.

Dear Visitors,

Welcome and thank you for your interest in ChineseNow, a free website designed to help you learn Chinese.

Our website was established in 2015 by a group of experienced Chinese teachers who live and work in Beijing. Our aim was to help students to improve their Chinese language skills.

ChineseNow offers a wide range of free materials and resources that are useful for learners of Chinese as a second or foreign language. Some of the materials may also be useful to teachers.

ChineseNow is divided into various sections such as grammar, vocabulary, listening and writing, which

are easy to navigate（浏览）.

ChineseNow is free. And it is completely independent, not unaffiliated（附属于）with any otherlanguage organization. We are encouraged by the positive feedback（反馈）we receive from visitors and

are committed to continuing to develop the site.

We are glad to share our knowledge and experience with you, and we hope you enjoy visiting our website and find the content beneficial.

Best regards,

ChineseNow Team

ChineseNow

Free website to help you learn Chinese

History: set up in：（48）

Founders: a group of：（49）

Aim: helping students to improve their：（50）

Features: 1) offering a wide range of free（51）

2) being divided into（52）；

3) being totally independent

Task 5

Directions: Read the following passage. After reading it, you are required to complete the answers that

follow the questions (No. 58 to No. 62). You should write your answers (in no more than 3 words) on the Answer Sheet correspondingly.

There may be a simple reason why your fridge isn't as cold as you expect. Before taking any action, check if the power has gone out recently. If so, it can take several hours for the temperature to retum to normal. If it has just been installed, you may need to wait up to 24 hours for the temperature to drop back down. If not, run through these other steps to find out the cause.

Ensure the settings are right

Some refrigerators have a cooling setting that needs to be turned on for the refrigerator to get cold.Check if it has been turned off accidentally. Consult the Care Guide to learn how these settings turn on and off.

Check for blocked air vents（透气孔）

To ensure proper temperature, you need to allow room for sufficient airflow (ZED)) between

the freezer and refrigerator compartments（冷藏室）.Make sure there are no food items blocking thesevents.

58.What are you advised to do before taking any action to fix your fridge?
To check if the power has recently（）59.How long could it take for the temperature to drop back down if the fridge has just been installed?
Up to（）
60.What should you do to learn how a cooling setting turns on and off?
To consult the（）
61.What is needed to ensure proper temperature?
Room for（）between the freezer and refrigerator compartments.

62. What else is important to ensure proper temperature?
To make sure there are no（）blocking the vents.

翻译选择题：It's no surprise that employees who get regular opportunities to learn, develop, and advance are more likely to stay with a company.

The condition of your car itself plays an important role in road safety, so we can't ignore that.

Satisfied customers often spread words about your brand, which leads your brand to reach a large audience.

Although the decision to fly is yours to make, airlines are working hard to offer a safer travelexperience.

翻译为中文67. What is the most important thing you can do to improve relationships with your customers? The answer is to improve customer service. Your customer service team is the face of your company.

Customers' experiences will be determined by the skill and quality of the support they receive. It's important to make sure that your customer service team has the right skills for your managing customers' needs.

翻译选择题：Out of all skills for business management, some people believe that leadership is one of the most difficult to master.

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